Collision Position Statement
June 1, 2020
Ford Motor Company vehicles contain many state-of-the-art features that provide occupant safety and enhance the driving experience. Windshield and side glass play an integral role in the performance and functionality of these features. During repairs that involve glass removal and replacement it is critical that the vehicle be restored to proper operating condition.
The original glass used on Ford Motor Company vehicles is designed and built to provide optimum fit, function safety and structural integrity. The quality, performance and safety of aftermarket replacement windshield and side glass may not meet Ford Motor Company’s exacting specifications, and can result in key safety features not functioning properly and reduced customer satisfaction in the performance of their vehicle. For these reasons, Ford Motor Company does not approve the use of aftermarket windshield or side replacement glass. Only by using Ford Original Equipment Carlite replacement glass can you be assured of the fit, function, safety and structural integrity of the repair.
During windshield and side glass replacement and performing collision repairs requiring repair to the front and/or rear window channels, it is important to utilize FORD OEM repair procedures to ensure complete proper repairs are performed. HUD windshields, windshield glass equipped with a camera bracket and windshield glass equipped with adhesive moldings must be replaced anytime the original glass is removed from the vehicle. Calibrations associated with windshield replacements must be completed in order for the Advanced Driver Assistance Systems to function correctly. Failure to follow the Ford OEM repair procedures may result in improper repairs and key vehicle safety systems not functioning correctly.
© Ford Motor Company (2020). Ford Motor Company authorizes reproduction in connection with the service or repair of Ford and Lincoln vehicles.